THE JOURNAL

Notes on work
that matters.

Practical thinking on better websites, clearer reporting, and technology that serves a purpose.

4 articles

What to plan before building a reporting portal

A useful portal starts with clear questions about people, information, and the decisions your reports need to support.

5 min read

Your website and staff portal have different jobs

Separate public information from internal operations before you decide what to collect, publish, or connect.

5 min read

Build a resource directory people can actually use

Useful community directories make the next step clear, from finding a service to knowing when its details were last checked.

5 min read

Read Search Console without confusing clicks and inquiries

Use impressions, clicks and a consistent reporting period to understand search visibility, while keeping actual project inquiries in their own evidence.

5 min read
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